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There is no fee for Bill Pay as long as you pay at least one bill per month. If no bills are paid during a a 30 day cycle, a $5 inactivity fee will be charged on the first business day of the next month. This change is effective 11/01/2007.
This is your bill paying agreement with Roanoke Postal Employees’ FCU. You may use Roanoke Postal Employees’ FCU bill paying service Bill Pay, to direct Roanoke Postal Employees’ FCU to make payments from your designated checking account to the Payees you choose in accordance with this agreement. The terms and conditions of this Agreement are in addition to the Account agreements, disclosures and other documents in effect from time to time governing your Account (the Account Rules).
"You" or "your" means each person who is authorized to use the service. "Payee" means anyone, including the Financial Institution, you designate and the Financial Institution accepts as a payee. "RPEFCU" refers to Roanoke Postal Employees’ Federal Credit Union.
HOW TO SET UP PAYEES/PAYMENTS
TO ADD A NEW PAYEE, USE “SET UP ACCOUNTS/PAYEE” ON THE INTERNET OR SPEAK TO A SERVICE REPRESENTATIVE. You may add a new fixed payment to a Payee, only if the Payee is on your authorized list of payees, and by accessing the Service and entering the appropriate information. Most other additions, deletions, or changes can be made in writing or by using the Service. RPEFCU reserves the right to refuse the designation of a Payee for any reason. Each Payee accepted by RPEFCU will be assigned a payee code. You may pay any payee you wish in the US. RPEFCU is not responsible if a Bill Payment can not be made due to incomplete, incorrect, or outdated information provided by you regarding a Payee or if you attempt to pay a Payee that is not on your Authorized Payee list.
THE BILL PAYING PROCESS
Single Payments
A single payment will be processed on the business day (generally Monday through Friday, except certain holidays) that you designate as the payment’s process date, provided the payment is submitted prior to the daily cut-off time on that date. The daily cut-off time, which is controlled by the financial institution, is currently 4:00 pm eastern standard time. A single payment submitted after the cut-off time on the designated process date will be processed on the following business day. If you designate a non-business date (generally weekends and certain holidays) as the payment’s process date, the payment will be processed on the first business day following the designated process date.
Recurring Payments
When a recurring payment is processed, it is automatically rescheduled by the system. Based upon your selected frequency settings for the payment, a process date is calculated for the next occurrence of the payment. If the calculated process date is a non-business date (generally weekends and certain holidays), it is adjusted based upon the following rules: If the recurring payment’s “Pay Backward” option is selected, the process date for the new occurrence of the payment is adjusted to the first business date prior to the calculated process date. If the recurring payment’s “Pay Backward” option is not selected (or if the “Pay Backward” option is not available), the process date for the new occurrence of the payment is adjusted to the first business date after the calculated process date. Note: If your frequency settings for the recurring payment specify the 29th, 30th, or 31st as a particular day of the month for processing and that day does not exist in the month of the calculated process date, then the last calendar day of that month is used as the calculated process date.
For Single and Recurring Payments, YOU MUST ALLOW AT LEAST FIVE (5) BUSINESS DAYS, PRIOR TO THE DUE DATE, for each bill payment to reach the Payee. (For mid west subscribers, allow 7 days and for west coast subscribers, allow 8 days.) Any bill payment can be changed or canceled, provided you access the Bill Pay Service prior to the cut-off time on the business day prior to the business day the bill payment is going to be initiated.
You agree to have available and collected funds on deposit in the account you designate in amounts sufficient to pay for all bill payments requested, as well as, any other payment obligations you have to RPEFCU. RPEFCU reserves the right, without liability, to reject or reverse a bill payment if you fail to comply with this requirement or any other terms of this agreement. If you do not have sufficient funds in the Account and RPEFCU has not exercised its right to reverse or reject a bill payment, you agree to pay for such payment obligations on demand. You further agree RPEFCU, at its option, may charge any of your accounts with RPEFCU to cover such payment obligations.
RPEFCU reserves the right to change the cut-off time. You will receive notice if it changes.
LIABILITY
You are solely responsible for controlling the safe keeping of and access to, your Personal Identification Number (PIN). You are liable for all transactions you make or that you authorize another person to make even if that person exceeds his or her authority. If you want to terminate another person's authority, you must notify RPEFCU and arrange to change your PIN. You will be responsible for any Bill Payment request you make that contains an error or is a duplicate of another Bill Payment. RPEFCU is not responsible for a Bill Payment that is not made if you did not properly follow the instructions for making a Bill Payment. RPEFCU is not liable for any failure to make a Bill Payment if you fail to promptly notify RPEFCU after you learn that you have not received credit from a Payee for a Bill Payment. RPEFCU is not responsible for your acts or omissions or those of any other person, including, without limitation, any transmission or communications facility, and no such party shall be deemed to be RPEFCU’s agent. In any event, RPEFCU will not be liable for any special, consequential, incidental, or punitive losses, damages, or expenses in connection with this Agreement or the Service, even if RPEFCU has knowledge of the possibility of them. RPEFCU is not liable for any act, failure to act or delay in acting if it is caused, in whole or in part, by any cause beyond the RPEFCU’s reasonable control.
Amendment and Termination
RPEFCU has the right to change this Agreement at any time by notice mailed to you at the last address shown for the Account on RPEFCU’s records, by posting notice in branches of RPEFCU, or as otherwise permitted by law.
RPEFCU has the right to terminate this Agreement at any time. You may terminate this Agreement by written notice to RPEFCU. RPEFCU is not responsible for any fixed payment made before RPEFCU has a reasonable opportunity to act on your termination notice. You remain obligated for any payments made by RPEFCU on your behalf.
Fees
Additional Charges for Customer requested Services and Other Items
These charges will only be assessed if you request one or more of the services listed here. There will be NO Charge for any item if needed to correct a RPEFCU error.
Written Correspondence to Payee: $10.00
Per proof of Payment not necessitated by a dispute: $10.00
Payments returned due to customer error: $5.00
Overdraft not covered by transfer: $10.00
ACH Non sufficient Funds: $15.00
Inactivity Fee – no bills paid during a month: $5.00
Expedited Payment Fees will include:
Overnight Fee: $14.95
2nd Day Fee: $9.95
Reinstate Fee: $50.00
Gift Pay Fees will include:
Gift Check: $2.99
Charitable Donations Fee: $1.99
RPEFCU reserves the right to charge you for research time involving payments no longer available in your screen history. You will be informed of any such charges before they are incurred.
Bill payments are processed by Electronic Fund Transfers (EFT). Please see the Electronic Fund Transfers Disclosure Statement received when you opened your account, which discloses important information concerning your rights and obligations.
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